This Privacy Policy describes how Swadha Nova Solutions ("we", "us", "our") collects, uses, discloses and safeguards information when you visit swadhanova.com or engage our services.
1. Information we collect
- Contact details you submit through forms — name, email, phone, company, service interest, budget and message.
- Client engagement data shared with us during a project (e.g. HR records, marketing accounts) under a separate contract.
- Automatically collected data — IP address, browser type, pages visited, referring URL, device info, via cookies and analytics tools.
2. How we use your information
- To respond to enquiries and provide the services you request.
- To send transactional communications, invoices and service updates.
- To improve our website, marketing and service quality.
- To comply with legal, tax and regulatory obligations in India.
- With your consent, to send marketing communications you can opt out of at any time.
3. Legal basis
We process personal data on the basis of your consent, the performance of a contract with you, our legitimate business interests, and to comply with applicable laws (including the Digital Personal Data Protection Act, 2023).
4. Sharing of information
We do not sell your personal information. We may share limited data with:
- Trusted service providers (hosting, email delivery, analytics, payment processing) bound by confidentiality obligations.
- Government or regulatory authorities when required by law.
- Professional advisors (auditors, legal counsel) on a need-to-know basis.
5. Data retention
We retain personal data for as long as necessary to fulfil the purposes described in this policy, satisfy legal or contractual obligations, and resolve disputes.
6. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information; withdraw consent; or object to processing. Email info@swadhanova.com to exercise these rights.
7. Security
We implement reasonable technical and organisational measures including access controls, encryption in transit, and vendor due-diligence. However, no method of transmission over the internet is 100% secure.
8. Third-party links
Our site may contain links to third-party sites (e.g. LinkedIn, Calendly, WhatsApp). We are not responsible for the privacy practices of those sites.
9. Children
Our services are not directed to children under 18. We do not knowingly collect data from minors.
10. Updates
We may update this policy periodically. The "Last updated" date at the top reflects the most recent revision.
11. Contact
Swadha Nova Solutions, Sec-23(B), Dwarka, New Delhi 110077, India. Email: info@swadhanova.com · Phone: +91 96677 92524.