Bentley ProjectWise Support

Secure, scalable ProjectWise delivery — governed the right way

15+ years in digital engineering and 9+ years as a Bentley ProjectWise Administrator — governing global environments, automating operations with PowerShell (pwps_dab) and standardising ISO 19650 aligned digital delivery.

15+ yrs
in IT & Digital Engineering
9+ yrs
as ProjectWise Administrator
Global
environments governed
ISO 19650
aligned CDE delivery
Digital engineering team reviewing a Bentley ProjectWise CDE dashboard

Value proposition

Deep specialist expertise in Bentley ProjectWise

We deliver secure, scalable and efficient digital delivery on Bentley ProjectWise — from governance, security and change management to lifecycle operations across global environments.

Our focus is Bentley Infrastructure Cloud, ProjectWise administration, PowerShell automation with the pwps_dab module, SQL and bespoke Common Data Environment (CDE) configuration — streamlining workflows, upholding governance and enabling ISO 19650 aligned digital delivery for global teams.

Core Expertise

ProjectWise services engineered for delivery teams

01

Governance & Security

ProjectWise Governance, Security & Change Management

Global change control, security policies and compliance checks across ProjectWise environments — final approval of change requests, risk mitigation and access management for Tier 2 Regional Administrators.

02

Automation & Scripting

PowerShell (pwps_dab) & SQL Automation

Custom PowerShell automations built on the pwps_dab module and SQL: automated project archiving, self-service external account creation, SSL rollout on caching servers, admin-access notifications, automated BIC project creation and PDF renditions.

03

Upgrades & Infrastructure

ProjectWise Upgrades, Bentley ICP & Server Components

Planning and executing global ProjectWise system and client upgrades with Bentley Systems. Install, configure and troubleshoot PWDI, Bentley Infrastructure Cloud Projects, iCS for PDF, iCS for iModel, Gateway, Caching and Web Services Gateway.

What we cover end-to-end

A snapshot of the ProjectWise capabilities we design, deploy and support.

  • Bentley ProjectWise 2023 administration, configuration and troubleshooting
  • Bentley Infrastructure Cloud (BIC) projects — setup, migration and automation
  • ISO 19650 aligned Common Data Environment (CDE) design and rollout
  • PowerShell scripting with pwps_dab modules for repeatable operations
  • SQL queries for reporting, audits and data extraction
  • Bespoke templates, Work Area properties, Workflows and Rules Engine
  • Users, Groups, Environments and Interfaces configuration
  • CAD tool integration — AutoCAD, MicroStation, Revit and Civil 3D
  • Project archiving, datasource migration and long-term data preservation
  • Global ProjectWise client upgrade coordination and version rollout
  • Disaster recovery and business continuity planning for the service
  • Knowledge base articles, KB documentation and end-user training

Automation Highlights

Proven pwps_dab automations that eliminate manual work

Real-world PowerShell + SQL automations delivered inside global ProjectWise environments — governance-safe and audit-ready.

Automated Project Archiving

PowerShell + pwps_dab pipelines that archive completed projects, transfer data between external and internal datasources and preserve long-term records without manual intervention.

Delivered in production

Self-Service External Access

A scripted workflow that lets project teams request and provision external user accounts safely — with governance checks baked in and full audit trails for the operations team.

Delivered in production

Secure Caching & Notifications

SSL certificate deployment across ProjectWise caching servers, secure-mode activation, and automated notification scripts that alert the Ops team whenever admin access is added or removed.

Delivered in production

BIC Project Provisioning

One-click automated creation of Bentley Infrastructure Cloud projects and standardised PDF rendition pipelines — replacing hours of manual setup per project.

Delivered in production

Standardised Templates & Workflows

Regional and client-specific templates, Work Area properties, Workflows and Rules Engine configurations — designed in test, signed off by the ProjectWise Steering Group, released to live.

Delivered in production

Datasource & Upgrade Support

Configuration, maintenance and deployment for regional ProjectWise datasources, global client upgrades and coordinated Bentley server upgrades with clear downtime communication.

Delivered in production

Support & Adoption

Ongoing ProjectWise support you can rely on

Whether you need a specialist to co-pilot your in-house team or full lifecycle ownership of your ProjectWise service, we plug in at the level you need — Agile-friendly, documented and audit-ready.

  • Datasource support

    Configuration, maintenance and deployment for regional and global datasources.

  • Agile delivery

    Active participation in Sprints, Scrum calls and Change Requests.

  • KBs & documentation

    Knowledge base articles and troubleshooting guides for consistent support.

  • Training & adoption

    Hands-on training to drive user adoption and operational consistency.

"What used to take our engineering team hours of manual data entry now happens instantly in the background. Automation on ProjectWise has freed up our most valuable people to focus on high-value project delivery."

Ready to strengthen your ProjectWise environment?

Book a working session with a senior ProjectWise administrator and see exactly where governance, automation or an upgrade will save you time on your next project.